Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-electronic-stability-repair.collision-talk.com (hereinafter referred to as “Mercedes electronic stability repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information about you in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage, so please review them carefully.

Processing Activities

This Privacy Policy covers the following activities:

  • Using our applications and services as an authorized user
  • Visiting our website(s) linked to this policy
  • Receiving communications from us via email, calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal information about our users. This includes:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and registration data.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details, investment portfolios, or other financial records (if provided).
  4. Purchase Information: Products or services bought from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for tracking user behavior.
  6. Location Data: Your geographical location data, if shared, to provide personalized services.
  7. Feedback: Reviews, comments, and responses you share with us regarding our products or services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (cookies), and third-party service providers.

Cookies

Mercedes electronic stability repair uses cookies to enhance your online experience and for analytics purposes. Cookies are small text files stored on your browser that serve multiple functions:

  • Strictly Necessary: These ensure the basic functionality of our website, allowing you to move around securely.
  • Preference: Remembering your preferences, such as language settings or display options.
  • Analytics: Tracking aggregated user data to improve our services and understand user behavior.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period ends, we securely delete or anonymize your information to protect your privacy. Our data retention policies vary based on legal requirements and business needs.

Security Measures

We take robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Implementing encryption for secure communication and data storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly auditing our systems and conducting vulnerability assessments.

Children’s Privacy

Mercedes electronic stability repair does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data about your child, please contact us, and we will take appropriate steps to delete such information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting or anonymizing your data under specific circumstances.
  • Restriction: Limiting the use of your data for certain purposes.
  • Portability: Receiving your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discriminatory decisions based on personal data.

To exercise these rights or have any data-related queries, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon publication on our website, and we encourage you to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

  • Email: [email protected]
  • Postal Mail: Mercedes electronic stability repair, Privacy Team, [Address], [City, State, ZIP Code]